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1. DOWNLOAD ADOBE CREATIVE CLOUD CLEANER TOOL INSTALL
2. DOWNLOAD ADOBE CREATIVE CLOUD CLEANER TOOL SOFTWARE

User selected: Creative Cloud 2017, 2015, 2014, Creative Cloud & CS6 Products Creative Cloud 2017, 2015, 2014, Creative Cloud & CS6 Products Choose from one of the following options to clean up : the above limitation or exclusion may not apply to you.

DOWNLOAD ADOBE CREATIVE CLOUD CLEANER TOOL SOFTWARE

Displaying the Adobe End User License Agreementīy using software of Adobe Systems Incorporated. : C:\ProgramData\Microsoft\Windows\Start Menu\Programs : C:\Program Files (x86)\Common Files\Adobe Cleanup source directory : C:\Program Files (x86)\Common Files\Adobe\AdobeCreativeCloudCleanerTool The log file (as it does not seem to be possible to attach files here in the forum): LOG FILE SAVED TO: C:\Users\jjoha\AppData\Local\Temp\Adobe Creative Cloud Cleaner Tool.logĪdobe Creative Cloud Cleaner Tool completed successfully Please wait for Adobe Creative Cloud Cleaner Tool to finish. List of products installed on this machine: 1 Clean All. > yĬhoose from one of the following options to clean up : 3. When running the Creative Cloud Cleaner Tool, I selected the following options: I have not yet installed the apps again in case there are something that can be done to the cleaning first. Steps 1-4 seems to be redundant (uninstallation already performed)? I also did the extra reboot mentioned in "Use the Creative Cloud Cleaner Tool to solve installation problems", (step 5) before running AdobeCreativeCloudCleanerTool.exe.

DOWNLOAD ADOBE CREATIVE CLOUD CLEANER TOOL INSTALL

When uninstalling the cc desktop app, I had however to run "Creative Cloud Uninstaller.exe" twice as on the first attempt is said that it could not install as the app was in use. Uninstallation (step 1 and 2 above) was successful. Note: "caps.db" has a date modified time of, while the others have been modified today). This file is present when CC apps are installed, but is not present when the Creative Cloud Cleaner Tool is run (after having uninstalled all apps) (I do see "caps.db", "hdpim.db" and "pdp.dp". When looking at the log (see below), there seems to be a mismatch between what the Creative Cloud Cleaner Tool expects and what is actually on the system: "DB does not exist at: C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db". Selecting a region changes the language and/or content on far as I can see the Creative Cloud Cleaner Tool did not do anything useful.Īfter running the tool I can still see all the usual CC stuff in:Īnd also the usual registry entries are there. Then select CoreSync from the list and click Cleanup Selected.Į) (Optional) If you're unable to connect to Adobe's servers, select Fix Host File from the table to repair your host file, and then click Cleanup Selected. The Cleaner tool creates a backup of the host file (named hosts_bkup) in the same directory, which you can revert to if a problem occurs. Similarly, if you are facing issues with file syncing, you might need to clean up CoreSync. To do this, first ensure that you have selected All in the pop-up menu. (Click Clean All to clean up all installer-related files for the option you chose in step c.) For example, select CC Apps if you want to uninstall a Creative Cloud app.ĭ) From the table, select the app you want to clean up, and then click Cleanup Selected. The Cleaner tool creates a backup of the host file (named hosts_bkup) in the same directory, which you can revert to if a problem occurs.Ī) Select your language from the menu in the upper right.ī) Review the Adobe End-User License Agreement: Click Accept to accept or Quit to decline (if you decline, the script stops).Ĭ) Select an option from the menu in the upper right. Confirm that you want to fix the host file: Type y and then press Enter. After accepting the End-User License Agreement, type 12 to select the host file option. Then type the number that corresponds to CoreSync and press Enter.Į) Confirm that you want to remove the entry: Type y and then press Enter.į) (Optional) If you're unable to connect to Adobe's servers, repeat these steps to fix your host file. If you are facing issues with file syncing, you might have to remove CoreSync. For example, type 4 (CC Apps) if you want to uninstall a Creative Cloud app.ĭ) Subsequently, to remove an app, select the app that you want to remove by typing the number that corresponds to the app name, and then press Enter. Press Enter.Ĭ) Type the number that corresponds to the option you want to select, and then press Enter. A) Choose your language: Type e for English or jfor Japanese, and then press Enter.ī) Review the Adobe End-User License Agreement: Type y to accept or n to decline (if you decline, the script stops).